Frequently asked question

Please check your inbox for a shipping confirmation email. If this doesn’t work, please contact us at herluv.co@gmail.com with the name of the recipient, the email address used to place the order, and the order number.

Yes! We ship to most countries in the world. Packages shipped to international addresses generally take 12-20 business days to arrive after your order is processed.

We sincerely apologize about that and know you were eagerly anticipating your order. The disappointment of receiving the wrong order is certainly frustrating, so we want make this right for you as quickly as possible.

Please contact us through our email herluv.co@gmail.com, the order details and a picture of the wrong item(s) received